Congratulations to Maree Adam, our happy winner of the 'My Virtual Assistant Five Years in Business' hamper! As someone who does so much for other people, makes it even more fantastic to have Maree as our lucky winner:
Maree runs 'Bellyful', which is a not-for-profit organisation that provides meals for families with newborn babies, and families who are struggling with illness.
Having a few meals delivered by a friendly face can be a real sanity-saver. Bellyful is not a food bank, their service is appreciated by working parents as much as those at home.
Thanks to their wonderful sponsors, supporters and volunteers, Bellyful's service is completely free.
Find out more about Bellyful.
Here it is! The moment you've all been waiting for! My Virtual Assistant is excited to announce the winner of my 'Five Years in Business' hamper competition. Could it be YOU?!
My Virtual Assistant has already created low cost websites for a number of clients in a variety of industries throughout New Zealand, but the launch of a recent website was a little more exciting...
Today, My Virtual Assistant is thrilled to announce the launch of a brand new website for a wonderful client who is located in Hornsea, England!
This is the first website created for a non-New Zealand business and hopefully it will be the first of many.
So it just goes to prove that it doesn't matter where you are located - in New Zealand or the World - My Virtual Assistant is able to help you.
Check out the new website here and for more information on low cost websites, please email me.
Happy 2014 to you!
My new year began over at Great Barrier Island (New Zealand) - two fabulous weeks of getting-away-from-it-all on our boat!
However, one thing that was totally missing from my vacation that I hadn't bargained for was not having any communication whatsoever with the outside world. The Telecom tower at Great Barrier Island hasn't been maintained by Telecom at all, leaving me completely without access to my mobile phone for the entire time we were away.
At first, I thought there was something wrong with my phone. Then we realised my partner's phone wasn't working either. My next thought was how was I going to cope without texting my friends? Of course I had to deal with it, because I didn't have a choice in the matter.
I was unable to send or receive phone calls and texts, I had no access to Facebook or Twitter, and of course, no internet either. I couldn't check my work or personal emails, browse for information on Google or search for things to do at the Barrier, and my parents couldn't go online to see where we had anchored for the night.
When the clock struck midnight at New Years I received no messages from friends or family, and I was unable to send congratulatory wishes to a number of friends celebrating their birthdays and even a wedding anniversary.
Initially, I found myself automatically reaching for my phone and felt somewhat disorientated, but after a few days and once the initial shock had worn off, my obsession with my phone began to fade and I started to enjoy my new-found, quiet 'freedom'.
Fishing, eating, sleeping, swimming, drinking, kayaking, dancing, walking, listening to music, reading and snorkelling all happened blissfully without any interruption at all! It was illuminating! My impromptu 'holiday' from my mobile phone showed me that (despite its obvious advantages), how much it dominates my life. I was less distracted and more connected with where I was and what was going on around me, making my holiday far more relaxing and probably more enjoyable. Of course, my friends and family were all still there when I got home and I had more to share with them, because I hadn't been able to update them via text or Facebook!
It might not have been my choice to be without my mobile phone, but the next time you go away somewhere on holiday, I strongly suggest you give it a try! :o)
SPAWs brand new t-shirts are now available for purchase.
At only NZ$20.00 each these t-shirts are a great way to show support for the cause, while wearing our brand at the same time.
If you would like one for yourself or a friend (they come in womens and mens sizes), please email us now.
The front of the t-shirt has our very own pacifica PAW motif on it - unique only to our charity.
By wearing our tees you are helping to spread awareness of our cause and in turn, help us help more pacific island animals.
For more information about SPAW, please visit our website.
Click here to 'like' SPAW on Facebook.
My Virtual Assistant is a proud sponsor of the South Pacific Animal Welfare (SPAW).
My Virtual Assistant would like to wish you a wonderful Christmas, lots of New Year's fun and every success for 2014!
This is your chance to nominate your favourite Virtual Assistant for an award. You must be their client and all you need to do is say why your Virtual Assistant should win an award - e.g. What makes your Virtual Assistant successful, what sets them apart from others and your relationship with them.
Click here to complete the form and place your nomination now.
Around 25 years ago, back when I was a travel agent, we didn't have computer generated boarding passes like we do now. In fact, we didn't even write the airline tickets ourselves. We had to order them directly from the airline. As a result, ticket delivery could be quite unreliable. As a young travel agent, It didn't take me long to realise this. So if an airline told me tickets where due on a Thursday, I would tell my clients they were due on the Tuesday of the following week. Then, if the tickets were late, I still had a few days up my sleeve. Sometimes the tickets would arrive on time, or only a day late, in which case I would call my client and let them know they were ready to collect. This was my favourite part. Calling a client to let them know their tickets were available earlier than they expected usually resulted in a squeal of delight (and surprise) from the client - and it made me look extremely efficient. Either way, early or on time, I always looked good and my clients were never disappointed or kept waiting.
The trick is, knowing what you can and can't do.
Making a promise you can't keep is no way to build a relationship, a business or a career. Only you know what you are capable of, so focus on what you do well. Establish what your client wants and attempt to manage their expectations. Go the extra mile to give them a bit more than they wanted and always set realistic timeframes. Don't over commit yourself and allow yourself some extra time for those unexpected road blocks. This is not manipulation, but rather an honest self-assessment and reasonable communication.
Deliver more than you said you would and you become the hero. At the very least, you should always strive to deliver exactly what you promised.
New Zealand's second-ever Virtual Professional's Conference will be held at the Mercure Hotel, in Auckland, on 21 and 22 November 2013.
Some of year's topics will include social media, online safety and fraud, personal branding, case study of a virtual practice, networking, SEO and more.
With a line up of excellent presenters, including Chris Hails from Netsafe, Lindsey Carroll from Outbox, Jeff McGregor from Web Wonks, Jayne Albiston from PlusOne Dynamics, Lizzie Brande from Verve Training, Daydreanne Anderson from Total Tax Solutions and Suzie & Patrick McDonald from ClickHD TV, it's sure to be an exciting and informative event.
iVirtual 2013 is open to all Virtual Professionals throughout New Zealand. Tickets are on sale now, with an Early Bird Price of $199 (available only until the end of September.)
Click here to purchase your conference ticket now.